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Security policy

Last updated: 21 February 2026

Inopay applies a multi-layered security posture aligned with industry standards. No sensitive information is retained beyond operational or regulatory necessity.

Non-custodial by design

Inopay never touches funds or securities. Flows go from PSP to licensed SGI. See the trust center for the full diagram.

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TLS 1.3 + AES-256-GCM encryption

All application traffic is encrypted with TLS 1.3 minimum. Data at rest is encrypted with AES-256-GCM with managed key rotation.

Ed25519 signatures

KYC attestations and audit snapshots are signed with Ed25519. Offline verifiable by any integrator or regulator.

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Responsible disclosure

We welcome external security reports through a formal procedure. Public recognition on researcher request.

Responsible disclosure procedure

Any security researcher may confidentially report a vulnerability. We commit not to pursue legal action for good-faith research conducted within the published scope and without harm to user data. Please do not publicly disclose a vulnerability before a fix is in place.

Contact: security@getinopay.com

Response SLA

Acknowledgement within 48 working hours. Initial qualification within 5 working days. Critical vulnerability fix within 14 days. Reporter informed at end of treatment in all cases.

Bug bounty

A formal bug-bounty programme is being structured. Researchers who contributed during the responsible-disclosure phase will be invited as priority. Details to be published on this page.

Inopay Group SARL — Ivorian registered company